Unable to Relay

  • From: "Christina Newhouse" <ccn@xxxxxxxx>
  • To: isalist@xxxxxxxxxxxxx
  • Date: Mon, 4 Feb 2002 08:26:11 -0700

For the last two weeks, after we rebooted our Exchange 5.5 server, we were
unable to receive inbound e-mail.  However, we could send emails and we
had interoffice e-mail.  The NDR states the following:

The following address had permanent fatal errors - (ccn@xxxxxxxx)

...while talking with mail.tpgl.com:
>>>RCPT To:<ccn@xxxxxxxx>
<<<550 Unable to relay for ccn@xxxxxxxx
550 <ccn@xxxxxxxx>...User unknown

After I reboot the Exchange server, ISA server and stop and restart the
IMS service and SMTP service on Exchange numerous times, we will suddenly
start to get inbound e-mails again.  It's a mystery to me.

Thanks for any advice or suggestions!

Tina Newhouse


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