Since I do a LOT of this type of work (cleaning up malware) ... The best thing I have found is the following procedure (assumes unit has WinXP OS): 1> Remove the HD and mount in a machine that is well protected (i.e. NAV2k5 kept up to date) so that you can scan it as a simple file storage object & NOT a live operating system. 2> Once #1 is accomplished and all major nasties removed (usually will have to remove some by hand), return the HD to unit in question and boot into safe mode. Take some time to look around at the various startups, look for unknown hidden files in WINNT/System32, etc. 3> Boot the unit into Normal mode and then run these utilities in the following order: A) CWShredder B) HijackThis C) WinXP LSP Fix (optional, as needed) D) Spybot S&D (be sure to get latest updates) E) Spyware Blaster (a registry and IE zones inoculation tool) F) Ad aware SE Since most of this can run while you do other things, stepping in when required, it isn't as time-consuming as it sounds. I frequently have 3 or more units cooking at the same time. I have achieved about an 85% recovery rate which saves major time over extracting personal data and reloading from scratch (which is way more tedious and time consuming). Paul Nuernberger -----Original Message----- From: josephk [mailto:josephk@xxxxxxxxx] Sent: Thursday, December 23, 2004 11:48 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org Hi Amy, One thing that I've found with various spyware and Trojans. They can turn off virus scanning software. And, when that happens and you look in the master log such as Norton it will still show that a scan completed normally but the machine is still infected. Depending on how many machines you have at this new client you should check all the machines run, runonce, and runex registry settings. For anything out of the normal. Like Steve mentioned run spybot 3.1 it is a good free tool and worth a donation to the programmer if you like the product. DFS is not nice at all. For example when AD has to sync items on a 2000 machine sometimes the indexes will try and sync all items and not just the items that have changed. This is where it gets wacky when setting up across networks. Joseph -----Original Message----- From: Amy Babinchak [mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Thursday, December 23, 2004 4:11 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org I just inherited this client on Tuesday. Nothing like being under fire! Today I ran network monitor for tcp and discovered that the reception computer was firing out 10 times more packets than the rest and no one was even logged into it. I powered it off and about 3/4 of the tcp syn flood reports from the firewall stopped immediately and the network sped up dramatically. That machine is now sitting in a locked room all by itself, hopefully thinking about the bad things it's done. I'm still not to the bottom of the issue but at least they can work now - well except for the receptionist. Nothing unusual appeared to be running in task manager so I'm not sure if I'm looking at a bad nic or a worm. I leaning toward worm even though I can't see it. I haven't look much further than resolving issues of synchronization and this flooding problem. But I believe that there may be DFS or at least off-line sync trying to happen. There are some errors in the logs on this topic on the server but I haven't looked at them closely yet. Something I need to know about DFS and 445? I thought that DFS was a bad idea over a wan because it doesn't have a way to alert you of possible data change conflicts if the file was changed by two different people. Amy -----Original Message----- From: josephk [mailto:josephk@xxxxxxxxx] Sent: Thursday, December 23, 2004 4:06 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org Hi Amy, I still close down 445 for every machine except the AD boxes. And the machines actually don't get hit with the sync errors. Are your sites using DFS or anything like that? Thank you, Joseph -----Original Message----- From: Amy Babinchak [mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Thursday, December 23, 2004 5:38 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org There is 1 server at each office. There are 4 office total. The offices are connected over VPN. Here's that section of the log. Thur, 12/23/2004 05:40:16 - 445 dropped - Source:10.1.2.10, 6166, LAN - Destination:10.1.4.10, 445, WAN Thur, 12/23/2004 05:40:22 - 445 dropped - Source:10.1.2.10, 6169, LAN - Destination:10.1.3.10, 445, WAN Thur, 12/23/2004 05:40:22 - 445 dropped - Source:10.1.2.10, 6172, LAN - Destination:10.1.1.10, 445, WAN They only try once every 6 to 20 minutes so this isn't the clog. I was just wondering by blocking this what communications between the servers am I preventing? I know that 445 is SMB but I don't know what domain functions are dependant on SMB besides network places browsing. Are there any? Amy Harbor Computer Services Small Business Computer Specialists Office (248) 546-6056 Mobile (248) 890-1794 -----Original Message----- From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx] Sent: Thursday, December 23, 2004 8:26 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org Hi Amy, Which servers are trying to sync? Where are the source and destination servers? Thanks! Tom www.isaserver.org/shinder Tom and Deb Shinder's Configuring ISA Server 2004 http://tinyurl.com/3xqb7 MVP -- ISA Firewalls -----Original Message----- From: Amy Babinchak [mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Thursday, December 23, 2004 7:15 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org I added the 445 port and then blocked it just so I could determine if there was any 445 traffic coming from inside. (Without the service added the firewall doesn't log anything from an internal address.) Overnight I see that the servers are trying to communicate using 445 once every 15 minutes and only once to each server. This looks like an active directory sync. If I continue to block 445 will the servers still be able to sync with each other? Amy -----Original Message----- From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx] Sent: Wednesday, December 22, 2004 10:19 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org Hi Joseph, I'm guessing the problem isn't that the connections are overtaxing the firewall, but that the customer's end of the pipe is full with what is essentially a DDoS. The *only* was to solve the DDoS issue is by having the ISP block the connections from the fat end of the pipe, 'cause there's nothing you can do on your end. The ISP can block via IP address (which gettings pretty hard with DDoS's) but much easier if they're all going for the same port. Tom www.isaserver.org/shinder Tom and Deb Shinder's Configuring ISA Server 2004 http://tinyurl.com/3xqb7 MVP -- ISA Firewalls -----Original Message----- From: josephk [mailto:josephk@xxxxxxxxx] Sent: Wednesday, December 22, 2004 7:22 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: TCP: Syn Flooding Issue http://www.ISAserver.org Hi Amy, What kind of firewall? Watchguard or something like that? If, it's watchguard you can bock the incoming 445 from The VPN connections and that should eliminate most Of the strange hits. Joseph -----Original Message----- From: Amy Babinchak [mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Wednesday, December 22, 2004 4:36 PM To: [ISAserver.org Discussion List] Subject: [isalist] TCP: Syn Flooding Issue http://www.ISAserver.org I've got an office with tcp syn flooding. It slows the internet down to a crawl and makes accessing secure websites almost impossible. It has this real estate office almost shut down. The weird thing is that the tide goes out of this DOS attack everyday around 4:00. It just stops and then it starts up in the morning. The logs show that the flood is coming from about a dozen IP addresses on the Internet. But is it really? It seems to coincide with the end of work day for about 1/2 of the staff. What's the best way to get rid of a tcp syn flood attack? Should I assume that it's external and not triggered by an internal machine? Wed, 12/22/2004 16:17:44 - TCP connection dropped - Source:66.178.17.36, 53263, WAN - Destination:66.178.207.200, 445, WAN - 'TCP:Syn Flooding' Wed, 12/22/2004 16:17:44 - TCP connection dropped - Source:66.178.17.36, 53263, WAN - Destination:66.178.207.200, 445, WAN - 'TCP:Syn Flooding' Wed, 12/22/2004 16:17:46 - TCP connection dropped - Source:66.178.17.36, 53263, WAN - Destination:66.178.207.200, 445, WAN - 'TCP:Syn Flooding' Wed, 12/22/2004 16:18:26 - TCP connection dropped - Source:220.141.51.234, 3040, WAN - Destination:66.178.207.200, 445, WAN - 'TCP:Syn Flooding' Wed, 12/22/2004 16:18:28 - TCP connection dropped - Source:220.141.51.234, 3040, WAN - Destination:66.178.207.200, 445, WAN - 'TCP:Syn Flooding' FYI: The firewall isn't an ISA Server (working on them to change) and there are 3 VPN connections to other offices on this firewall. If I can get to the bottom of this I'll be the hero and then I can put in some ISA servers. They really need them. They've got site-to-site VPN's, RAS, and Exchange. The place is screaming ISA. Thanks, Amy ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: josephk@xxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx 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------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: amy@xxxxxxxxxxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx 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------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: amy@xxxxxxxxxxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx 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------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: amy@xxxxxxxxxxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: josephk@xxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: pen@xxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx