It's been about 8 years since I last worked in a WAN environment and about 4 since I last looked at a router and that was only to study for my little used CCNA. In small business consulting you do a lot of VPN but rarely a WAN. Rusty but ready. So here's the situation: Company has 4 offices connected to each other with T1 lines. Each office has a second T1 for Internet access. There's a Windows 2000 DC at each location. The main office is called Macomb. (starting to sound like a test question, eh?) The servers are not able to contact each other and browsing doesn't work either. Active directory is complaining as is the licensing service. Users are dropping randomly off the network. Individuals can get to the Internet sometimes, sometimes not. Workers are going around the office looking for the computer that can get to the Internet. They tell me that the network used to work when they were with XO but since they switched to LDMI they have these problems. To the users it appears to be intermittent outages; to me it appears that the routing isn't right. The T1 to the Internet is connected to a netgear firewall, then to the switch. The T1 to the Macomb office is connected to a router, then to the switch. Looks like this: T1 Macomb - Router ----------- Switch T1 Internet - Firewall They've had two other consultants in there poking around. The first guy had them buy a new firewall and switches. The second guy removed adware and junk from the PC's. Neither solved anything. Here's my thought. Back in the day we would connect a WAN like this: T1 Macomb ------------Router - Switch T1 Internet - Firewall Am I correct? Shouldn't both T1 lines connect to the router so it can make the decision whether the request is for the Internet or the WAN? Amy