[isalist] Mac Connection Problem

  • From: Rob Moore <RMoore@xxxxxxxx>
  • To: "isalist@xxxxxxxxxxxxx" <isalist@xxxxxxxxxxxxx>
  • Date: Thu, 29 Sep 2011 11:51:01 -0400

Hello Everyone-

I'm using TMG Standard standalone running on Windows 2008 R2 SP1.

We're a mostly Windows organization, though since our new CEO is a Mac-o-phile, 
Macs are becoming more common. Today I found a problem. First let me give you 
some background. Our headquarters is here in Philadelphia. We have 30 remote 
offices, each with a Linux-based firewall that also is a VPN endpoint. There is 
another Linux-based firewall on our network here that all the remote ones VPN 
to. (It's not ideal, but it works and is more affordable for us-a 
non-profit-than what we'd like to have: a bunch of TMG boxes.)

Anyway, Macs here in Philly can connect to our local Windows (2003 or 
2008)-based servers without issue. But when we try to connect a Mac here in 
Philly to a remote Windows server share (the traffic traveling over our 
Linux-based VPN), our TMG server appears to be blocking the traffic. (FWIW, our 
Windows-based clients can connect to those remote servers without issue.) Also, 
if a remote Mac connects to our VPN (PPTP, to a server here in Philly), they 
also can't connect to our remote servers.

The Macs in question are running the latest Mac OSX (10.7.1).

The remote networks are defined on the TMG server as part of the Internal 
network.

There is a TMG rule allowing internal-to-internal traffic (at least I think 
that's what it's doing). The rule is Allow; All Outbound Traffic; From: 
Internal, Local Host; To: Internal, Local Host; All Users. It doesn't seem to 
be applied here, though, based on the error message.

I tried creating a specific rule just for this traffic, and put it at the top 
of the rules (just below my "Block Slammer" rule). That rule is Allow; 
Microsoft CIFS (TCP) and NetBios Session; From Internal, Local Host; To: 
Internal, Local Host; All Users. I get the same error as above, though, 
indicating no rule is applied.

Anyway, we get a lot of these two errors coming through the TMG console when 
the Mac is trying to connect:
Client IP

Destination IP

Destination Port

Protocol

Action

Overridden Rule

NIS Scan Result

NIS Signature

NIS Application Protocol

Rule

Result Code

HTTP Status Code

Client Username

Source Network

Destination Network

172.17.201.39

192.168.9.2

445

Microsoft CIFS (TCP)

Denied Connection

-

None - see Result Code

0xc0040017 FWX_E_TCP_NOT_SYN_PACKET_DROPPED

Internal

Internal

172.17.201.39

192.168.9.2

139

NetBios Session

Denied Connection

-

None - see Result Code

0xc0040017 FWX_E_TCP_NOT_SYN_PACKET_DROPPED

Internal

Internal


Any help with what's going on? How can I stop TMG from blocking the Microsoft 
CIFS and NetBios protocols over this internal connection? How did I incorrectly 
configure my rule?

Thanks,
Rob

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Rob Moore
Network Manager
215-241-7870
Helpdesk: 800-500-AFSC

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