RE: MS Firewall Service (WSPSRV.EXE) memory leak?

  • From: Warren Cundy <warrenc@xxxxxxxxxxxx>
  • To: "'[ISAserver.org Discussion List]'" <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 24 Jan 2003 10:14:07 -0800

Great, thanks for the confirmation Tom.

Stupid question: our network runs entirely on SecureNAT right now, can web
proxy clients co-exist with SecureNAT?

Thanks

-Warren

> -----Original Message-----
> From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx] 
> Sent: Thursday, January 23, 2003 4:49 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: MS Firewall Service (WSPSRV.EXE) memory leak?
> 
> 
> http://www.ISAserver.org
> 
> 
> Hi Warren,
> 
> There is a recognized problem with the Wimamp Shoutcast 
> protocol. A few people on the Web boards have mentioned the 
> problem. The fix is to configure Winamp as a Web Proxy client, IIRC.
> 
> HTH,
> Tom
> www.isaserver.org/shinder
> 
> 
> -----Original Message-----
> From: Warren Cundy [mailto:warrenc@xxxxxxxxxxxx] 
> Sent: Thursday, January 23, 2003 11:28 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: MS Firewall Service (WSPSRV.EXE) memory leak?
> 
> 
> http://www.ISAserver.org
> 
> 
> Thanks Tom,
> 
> We do use caching and I had tried disabling it with no 
> effect.  However, it has been running fine for the last two 
> days, after disabling some streaming audio that some users 
> were using.  I don't know if the other site in question has a 
> similar setup for users, but this could be part of the problem.
> 
> I'll try to obtain that fix as well.
> 
> Thanks
> 
> -Warren
> 
> 
> > -----Original Message-----
> > From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx]
> > Sent: Wednesday, January 22, 2003 7:35 PM
> > To: [ISAserver.org Discussion List]
> > Subject: [isalist] RE: MS Firewall Service (WSPSRV.EXE) memory leak?
> > 
> > 
> > http://www.ISAserver.org
> > 
> > 
> > Hi guys,
> > 
> > Check this out:
> > 
> > ==========================
> > GrahamW
> > Junior Member 
> > Member # 9179 
> > 
> > Rate Member   posted October 31, 2002 04:02 PM                     
> > --------------------------------------------------------------
> > ----------
> > --------
> > I thought that I would update you guys on this. I used the
> > Microsoft Partner newsgroup and had a reply from Microsoft.
> > 
> > >-----Original Message-----
> > >Hi Graham,
> > >
> > >We may narrow down the problem from these aspects:
> > >
> > >1. Do you install any 3rd party application filters in the
> > ISA server?
> > E.g.
> > >Surf Control, or WebTrends. You may temporarily disable all
> > of them and
> > 
> > >then restart the server.
> > >
> > >2. Another possibility is that it is an known issue reported by
> > Microsoft:
> > >
> > >The peak in the memory usage may be seen when the data 
> retrieval rate 
> > >between ISA and the Web server that hosts the content is 
> faster than
> > the
> > >data sending rate between ISA and the requesting client.
> > Typically this
> > may
> > >be seen when content is served from the Web Proxy cache or
> > if the link
> > >between ISA and the Web server that hosts the content is 
> faster than
> > the
> > >link between ISA and the internal client that sends the request.
> > >
> > >To resolve this problem immediately, contact Microsoft
> > Product Support
> > >Services to obtain the fix. For a complete list of 
> Microsoft Product
> > >Support Services phone numbers and information about support costs,
> > visit
> > >the following Microsoft Web site:
> > >
> > > http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
> > >
> > >and provide this Q number to support center: Q321844 (Notes:
> > it is not
> > an
> > >public article so you may not see it from external web site)
> > >
> > >3. One of the internal box has virus on it and keeping send
> > udp packets
> > to
> > >ISA server internal interface. You may try to disable the internal
> > access
> > >or just use Network Monitor to capture the traffic to perform an
> > analysis.
> > >
> > >4. Disable the caching function and check if it is the corrupted
> > caching
> > >issue.
> > >
> > >Please let me know if this solves your problem or if you would like
> > further
> > >assistance.
> > > 
> > >I look forward to hearing from you.
> > >Sincerely,
> > > 
> > >Microsoft Online Support Engineer
> > ====================================
> > 
> > HTH,
> > Tom
> > www.isaserver.org/shinder
> > 
> > 
> > -----Original Message-----
> > From: Wayne Small [mailto:wayne@xxxxxxxxxxxxxx]
> > Sent: Wednesday, January 22, 2003 9:06 PM
> > To: [ISAserver.org Discussion List]
> > Subject: [isalist] RE: MS Firewall Service (WSPSRV.EXE) memory leak?
> > 
> > 
> > http://www.ISAserver.org
> > 
> > 
> > Warren,
> > 
> > I've seen this problem on one of our sites, but have not
> > resolved it. The ISA service would take up to 1.5GB of 
> > firtual RAM over the period of 2 weeks.  We traced the fact 
> > that it only increased when we had VPN or RAS connections 
> > inbound and that after working hours the increase would 
> > cease.  We lodged a support case with PSS, and eventually we 
> > got to a point where the only option left was to run some 
> > very invasive tools to monitor the systems usage - apparently 
> > these tools would have caused a large impact on the system 
> > due to their nature.  The client
> > (understandably) did not want this level of degredation, and 
> > we settled for a scheduled reboot each Sunday night.  It's 
> > been running solid since then - still using large amounts of 
> > RAM though.  As Microsoft had suggested that we were the only 
> > ones affected by this issue we are hoping that it may be a 
> > side effect of some other issue that may be fixed in a future 
> > service pack.  We have a large number of other sites running 
> > almost the identical configuration without any issues like this.
> > 
> > I know it's not an answer for you but I hope it helps to know
> > that others have seen it and how we got around it.
> > 
> > Regards,
> > Wayne Small  [SBS-MVP]
> > MCSE+I  MCSE 2000
> > Technical Director - Correct Solutions Pty Ltd
> > For all the answers on Small Business Server 2000 - check out
> > www.sbsfaq.com
> > 
> > 
> > -----Original Message-----
> > From: Warren Cundy [mailto:warrenc@xxxxxxxxxxxx]
> > Sent: Tuesday, 14 January 2003 11:24 AM
> > To: [ISAserver.org Discussion List]
> > Subject: [isalist] MS Firewall Service (WSPSRV.EXE) memory leak?
> > 
> > 
> > http://www.ISAserver.org
> > 
> > 
> > Hi guys,
> > 
> > I'm running ISA Sp1 on Win2k Sp3.  Recently ISA crashed a few
> > times, with only 2-3 days between crashes.  I couldn't figure 
> > out what it was, as there was nothing in the error logs, but 
> > some perfmon analysis shows that
> > (sometimes) this service starts eating up memory and never 
> > gives it back, finally leading to a crash.
> > 
> > Any ideas?  It gets up to something like 700mb of physical
> > and virtual memory. (512 on the server)  What does this 
> > service do?  We don't run anything else on the ISA Server 
> > itself.  I have it serving up an internal ftp, web site, and 
> > Exchange server.  We use SecureNAT.  The weird thing is that 
> > nothing has been touched for at least 6 months, and this 
> > problem showed up about 2-3 weeks ago.
> > 
> > Thanks for any help.
> > 
> > -Warren
> > 
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