My name is Luis Cotto. I'm from Caguas, Puerto Rico (Caribbean). I'm writing to you because I'm desperate and haven't found information regarding my ISA Server problems. From some point on, our ISA Server began having problems. People weren't able to access some websites and stuff. So, I went and try to "fix" the whole thing. Currently, the only problems that we are still having is that we can't access the Hotmail page, the Yahoo principal page. It's very extrange because right now all the configuration rules (Content and Site Rules, Protocols, etc.) are configured "All access, no restriction" kind of way. I have tried for 5 days now and haven't been able to resolve this issue. Please advice. Thanks in advance, Luis Eng. Luis E. Cotto Colón, EIT New Technologies Division Manager TEL: 787-641-4020 FAX: 787-751-4486 ledcotto@xxxxxxxxx <mailto:ledcotto@xxxxxxxxx>