[isalist] Re: GFI WebMonitor notification: Update Failed.

  • From: "John T \(lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Thu, 15 Mar 2007 11:29:00 -0700

I will say I have been meaning to open a support request about this very
timeout issue and then suddenly it seemed to stop, the last one occurred
Tues at 8:15 PM PDT.

 

John T

 

-----Original Message-----
From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of David Farinic
Sent: Thursday, March 15, 2007 6:48 AM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: GFI WebMonitor notification: Update Failed.

 

To address this issue we added more server last week to our web farm and
also proactively increased timeout from build 20070223. In WM4 builds we
will also add diff updates to get AV updates much faster to customer's
gateways.

 

If you want to try new version  (warning its not officially fully test
released version) download it from :

ftp://ftp.gfisoftware.com/temp/Netmon/del/20070309/webmonitor3.exe

ftp://ftp.gfisoftware.com/temp/Netmon/del/20070309/changes.txt

 

With Kind Regards David Farinic.

 

P.S.: German users using gmx.de: please include application/force-download
as scanned type to WM3 configuration as there is spreading Trojan via that
email web service. Currently only Kaspersky detects it.

 

 

  _____  

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Jim Harrison
Sent: Thursday, March 15, 2007 2:25 PM
To: ISA Community
Subject: [isalist] Re: GFI WebMonitor notification: Update Failed.

 

Use the logs, Luke.

ISA logs all the traffic it actually sees.

If you scan the logs for failed or denied traffic from the ISA itself (GFI
WM), you might see what's happening.

FWIW, I've been seeing lots of failed updates lately.

Based on my own logs, it's clear that the GFI web farm is having "issues";
lots of 10060, 10054 errors (remote server fails to respond in a friendly
manner).

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Gene Sibbs
Sent: Thursday, March 15, 2007 12:57 AM
To: ISA Community
Subject: [isalist] GFI WebMonitor notification: Update Failed.

 

"GFI WebMonitor notification: Update Failed."

GFI WEB Monitor: Norman virus scanning updates failed to be updated
properly: Connection timed out

what port do I need to open for this problem to go away?

Also, My Symantec liveupdates keeps failing. what ports are needed?

 

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