I have the same issue for adobe pro the only way I found was to create a destination set for *.adobe.com and allow ALL USERS. Might not be the right way of doing it but works for me From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Bret Hanson Sent: Friday, May 11, 2007 10:18 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Adobe Updater I have several Macintosh clients who run Adobe Illustrator CS2 and when the "Adobe Updater" attempts to do its thing, our ISA 2004 EE box will not allow it through. After looking at the ISA logs, it says the request is being made anonymously - even though usernames and passwords are set in the Keychain for HTTP/HTTPS/FTP proxy - and entered mannually when prompted. Yes - web and ftp work as expected when using Safari & Fetch. Anyone come across this before? Any ideas? Thanks! Bret *** The contents of this communication are intended only for addressee(s) and may contain information that is privileged or otherwise confidential. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. The contents of this e-mail shall not be forwarded to any third party. If you have received this electronic mail transmission in error, please delete it from your system without copying or forwarding it, and notify the sender of the error by reply email, so that the sender's address records can be corrected. We cannot assure that the integrity of this communication has been maintained or that it is free of errors, virus, interception or interference. Any attached document may contain technical data which are subject to the Export Control Laws of the U.S. Government. Retransfer of the data by any means to any other end user for any other end-use, whether in the United States or abroad, without written approval of the U.S. Department of State, is PROHIBITED. ***