wow! Al, You were reading my mind. Thanks very much. I'm going to try my old standby number as well. Best, Lynne ----- Original Message ----- From: Albert Cutolo To: infoshare@xxxxxxxxxxxxx Sent: Thursday, August 27, 2009 12:08 PM Subject: [infoshare] Re: Time-Warner does it again! Hi Lucia, if you call time warner, 212, (674-9100) and hit option seven in the menu's, they will provide you with an audio of the channel changes that they made. hope this helps you.