Hi Lynne, Exactly!!!! I agree whole heartedly... I found this out yesterday evening when I made a call looking for a particular location phone number and I got the disturbing news. I would like to know why... Anyway, they just do not know how to keep a good service running. If it ain't broke, don't fix it... Eric ----- Original Message ----- From: Lynne To: infoshare@xxxxxxxxxxxxx Sent: Friday, October 08, 2010 3:43 PM Subject: [infoshare] Goog411 Sadly, it seems that Google is going to pull the plug on Goog411. Honestly, these companies just don't know how to leave a good thing alone. Lynne