[Ilugc] Help interpreting MTR results
- From: knura9@xxxxxxxxx (Arun Khan)
- Date: Mon, 26 May 2014 12:48:01 +0530
On Sun, May 25, 2014 at 11:11 PM, Arun Venkataswamy <arun289 at gmail.com>
wrote:
Hi,
My ISP is Youbroadband and am having some weird problems with their
connection.
IMO, all the ISPs are over subscribing the circuits for consumer
broadband offerings.
At present, I have 2 DSL service providers coming over independent
telco lines (MTNL+Tata). Til a couple of months ago, I used to
pretty much get the full b/w I was paying for. Not any more... I
have had long pointless arguments with engineers right upto NOC level.
The standard answer "you will get **upto** X Mbps service." The
keyword is 'upto'; the speed can vary from 256Kbps (TRAI min.) to the
subscribed speed.
The other aspect, the speed is applicable only from your modem/router
to the connection point within the ISPs network. So you should ask
them for a 'test' server within their network. MTNL/Tata does
provide such servers. Beyond that no ISP can give any guarantee.
My internet connection is 12 mbps and am getting full speed 12 mbps down
and 2~4 mbps up consistently during the day up to around 4 PM. Afterwards,
the net is totally unusable. I get 4 mbps down and 0.1 mbps up. I don't
think the guys at the ISP know what's happening and I am on the verge of
changing my ISP.
Any ideas what could be the issue? running MTR to facebook.com produces
this report:
If the timing is consistent everyday, then it is congestion. Perhaps
you are in an area where people start accessing the internet around 4
PM. Request them to put you on a different circuit.
I used to have Iqara (before they changed name to YouBroadband) way
back in 2005 and their service was pathetic especially on weekends.
Moreover, their engineers were unwilling to acknowledge problems on
their side. It appears that has not changed.
-- Arun Khan
Other related posts:
