Hi, Try installing the redistributable package from <Cadence Installation>/tools/msbase -Rohit From: icu-pcb-forum-bounce@xxxxxxxxxxxxx [mailto:icu-pcb-forum-bounce@xxxxxxxxxxxxx] On Behalf Of Dickoff, Diane J Sent: Sunday, October 12, 2014 9:58 PM To: icu-pcb-forum@xxxxxxxxxxxxx Subject: [PCB_FORUM] new laptop but my coworker is getting this error message...can anyone help out?...thanks, Diane. [cid:image001.jpg@01CFE66D.1F7BBB20]