That is what I have been told, and that is my case right now. Continue to use your unit, just be careful. Chase Crispin Blind Mobile Tech (BMT) blog: http://blindmobiletech.blogspot.com e-mail: chase.crispin@xxxxxxxxx APH Training Videos on Youtube are also linked to at: http://tech.aph.org/mm -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Lou Sent: Tuesday, February 12, 2008 8:40 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Re: upgrade problems Hi, that is the fix for the problem? I need the unit will it hurt to use it for the time being like this? Thanks for the reply. Lou -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Chase Crispin Sent: Wednesday, October 31, 2007 8:42 AM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Re: upgrade problems That always happened to me until software upgrade 1.06.21. Now, my unit won't even vibrate. Since you have a Braille+, send it to APH at Repair Department American Printing House for the Blind 1839 Frankford Avenue Louisville, Kentucky 40206 To get the unit arranged to go back, e-mail Pamela Rader at: prader@xxxxxxx Chase Crispin Blind Mobile Tech (BMT) blog: http://blindmobiletech.blogspot.com e-mail: chase.crispin@xxxxxxxxx APH Training Videos on Youtube are also linked to at: http://tech.aph.org/mm -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Lou Sent: Monday, February 11, 2008 5:43 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] upgrade problems Hi, I downloaded the bill 21 upgrade and my braille plus does not stop vibrateing untill I do a reset. The reset is with the button inside the battery compartment. What can I do to fix this? Thanks for the help. Lou