Hi Tim, I have been getting this for the last few weeks, too. I reentered my user info for Bookshare and it worked this time. It was correct before when I reentered it but for some reason typing everything in again yesterday worked. HTH, Chase Crispin http://www.blindmobiletech.com/ chase.crispin@xxxxxxxxx chasec5@xxxxxxxxxxxx -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of tim cumings Sent: Friday, May 20, 2011 7:58 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] problem with downloading books from bookshare I'm trying to download books from bookshare on my braille plus and keep getting the message "internal server error." Does anyone know what the problem is? If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to LevelStar or APH then consider sending your message to icon-discuss@xxxxxxxxxxxxxx Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html