Hi list, I've been lurking for a while and I have just received my new Braille plus today. I have a few questions. My first question is about synchronization. When I start the sync in hard drive mode, I don't seem to get any information synchronized ONTO the icon as indicated by the pc. Is it one way syncing from the icon to outlook? If this is the case, I have not entered any information yet. I get an elapsed time of 1 second then the status window disappears on the pc. I have just tried to write a journal entry in the journal application. I seem to be frozen in the content edit field. I have pressed ok with no response. When this happens, I get no response from the arrow keys or star key. Is this a known bug? If so how do I update? Sorry this all sounds a bit disjointed. I'm a brand new user and this all could very well be user error. Thanks in advance for your help! Julie Stamm