I have filed 2 problem reports with no answer given. When I installed version 2.134, my pacmate Braille display would no longer stay connected to the Icon. I am using the same USB cable and connecting it to the docking station just as I did before, but as soon as it connects, it disconnects. sometimes it will do this repeatedly. I talked to levelstar about this several months ago, and was told to file a trouble report, which I did. after waiting several months and not hearing anything, I filed yet another one last week. I still have not received any response. if anyone else is having this problem or has a suggestion for fixing it, please let me know. Jennifer sparks