Hi Denise, I would think it depends on the nature of the repair needed. I just spoke with someone on Friday who told me that his keyboard was damaged from a liquid spill, and he's been without his unit for months. Les -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of denise avant Sent: Friday, May 22, 2009 8:08 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] braille plus repair Hello all, Today, I had to send my Braille plus back to aph for repair. It should get there by Wednesday. Can anyone tell me what the turn around time is with regards to repairs. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4098 (20090522) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ NOD32 4098 (20090522) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to LevelStar or APH then consider sending your message to icon-discuss@xxxxxxxxxxxxxx Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html