Hi, Have you received your Braille+ yet and if you did, have you registered the unit. I can not generate the keys until this is done. Part of the information sent by the unit during registration gets added in to the key. Let me know. Thanks, Michael Jones LevelStar 685 South Arthur Avenue Suite 1A Louisville, CO 80027 Phone:800-315-2305 Ext. 707 Email: mjones@xxxxxxxxxxxxx Website: www.levelstar.com _____ From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of David B Andrews Sent: Wednesday, October 08, 2008 9:16 To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] NLS Keys I applied for, and received approval to add a NLS key for a Braille Plus over a week ago. I received NLS approval a week ago, and the message says they notify Levelstar. How long before I hear anything from Levelstar - it has been a week. Dave David Andrews Chief Technology Officer Minnesota State Services for the Blind 2200 University Ave. W., #240 St. Paul, MN 55114-1840 (651) 642-0513 Office (612) 730-7931 Cell (651) 649-5927 Fax