Hi all,Just wanted to say thanks to Pamela for super tech support. If you ever run in to the problem I did with the library hanging and saying App still loading, here is the fix.
Robert----- Original Message ----- From: "Easy Talk" <easytalk@xxxxxxxxxxxxx>
To: "PAMELA RADER" <PRADER@xxxxxxx> Sent: Monday, April 07, 2008 11:15 AM Subject: Re: [icon-discuss] Re: NLS Key not working
Hi Pamela,I did all that except deleting the library folder and when I did, guess what, voliah it's working.Thanks Robert----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <easytalk@xxxxxxxxxxxxx> Sent: Monday, April 07, 2008 10:32 AM Subject: Re: [icon-discuss] Re: NLS Key not working Hi:When you reflashed, you did this with either Reset and * or * pound and program 1, holding down the * longer?Also, after you reflashed, did you restore any backup? I'm just trying to find out what is happening here? Also, remember to set your time and date, before restoring any backups. You might try it without any backups to see if that is the problem.Also, try deleting the Library database by opening File Explorer, selecting Flash, Home, root, DB, and delete the Library folder.Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307"Easy Talk" <easytalk@xxxxxxxxxxxxx> 04/07/08 10:16AM >>>Hi Pamela, I have reflashed and reinstalled 1.1 and still have the same problem. I don't get a error message about the NLS key. When I choose the bookshelfnothing happens except when I press right arrow the unit says Still loadingapplication. This happens with all apps under the library option. Robert----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <easytalk@xxxxxxxxxxxxx> Sent: Monday, April 07, 2008 9:52 AM Subject: Fwd: [icon-discuss] Re: NLS Key not working Hi Robert: We have received your problem report, regarding your NLS key. I have forwarded it to the person who takes care of the NLS keys. If I learnanything else you should do, I'll let you know. They will contact you withfurther instruction. They are on Mountain time, though, so don't expect a reply for a couple of hours. Meanwhile, as far as setting the time, there have been problems with that.Sometimes, the servers go down. If you continue to have problems, you mightwant to consider reflashing. Also, I have had to reset my router on occasion. If you were running 106 21 prior to the update, that shouldn't change anything. However, if you had 105 before the update, you'll need to reconfigure the Wireless, anyway. Hope that helps! Sincerely, Pamela Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307
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