[icon-discuss] Re: Email problems
- From: "Tamara Rorie" <tdrorie@xxxxxxx>
- To: <icon-discuss@xxxxxxxxxxxxx>
- Date: Thu, 1 May 2008 19:36:49 -0400
Hi Richard:
The star, pound, program1 restart didn't work but I did reset with the
button in the battery compartment and that did not alleviate the problem.
The only thing left to try is a reflash.
Also, do you have any idea what the message SQL error or missing database
would mean?
Tamara
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Richard Turner
Sent: Thursday, May 01, 2008 7:11 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: Email problems
Have you done a simple restart of the device?
I had an odd email error the other day, all I needed to do was a simple
restart, and it
went away.
I used the star and pound key and while they are held down, tap the program
1 key, then
release all three keys.
You could also take off the battery cover and use the reset button.
Richard
On Thu, 1 May 2008 13:33:18 -0400, Tamara Rorie wrote:
>Hi Jenny:
>There were only two emails in the outbox and both were small.
>Nevertheless, I del et ed them and tried again. This time I got an
>error message that said SQL logic error or database. Any idea about
>what this error message means?
>Tamara
>From: icon-discuss-bounce@xxxxxxxxxxxxx
>[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jenny Axler
>Sent: Thursday, May 01, 2008 1:17 PM To: icon-discuss@xxxxxxxxxxxxx
>Subject: [icon-discuss] Re: Email problems
>Do you have anything in your outbox that is rather large? You said
>you're sure everything is configured right for all your email accounts?
> It sends before it receives, so if it hasn't sent the messages in your
>outbox, it's a sending problem. Are you trying to send from email
>accounts that perhaps can't pass through your work server? Probably
>the safest thing to do is, if you're at work, send from your work
>account. You can choose the account from which you're sending, in the
>headers. unfortunately, you can only access the headers when you're
>writing a message, so can't change this now if you've sent messages to
>the outbox. But, it's possible that,if, for instance, your home
>account is s et as the default, and you try to send from that account
>at your work place, that your work server will not allow the email to
>go through because it uses a different outgoing server. It's hard to
>know what might be causing the problem, but you could try del et ing
>the messages from your outbox, and see if you can receive.
>Jenny
>----- Original Message -----
>From: Tamara Rorie
>To: icon-discuss@xxxxxxxxxxxxx
>Sent: Thursday, May 01, 2008 9:58 AM
>Subject: [icon-discuss] Re: Email problems
>Hi Jinny:
>I have not access any n et works at this point. I could not g et the
>reboot to work using the star Plus pound plus program1 m et hod. So I
>did a res et by pressing the button in the battery compartment. Once
>the res et was done, I wen back to email and tried to send and
>receive. I got the clicking but but was again told that there were no
>new messages. By the way, one of my accounts is an account that I use
>for business. I leave the emails on the server for that one and I am
>sitting here at my business computer and can pull new emails on my
>computer as they come up. So, there are definitely new emails that
>should be showing on the BP. Also, when I am checking the email, I
>have the BP plugged into the computer. Hence, it is not powering off.
>When I go to send and receive, the BP continues to click until I stop
>it. This last time, I l et it check for over five minutes before I
>stopped it. Any other suggestions as to how to address this???
>Tamara
>From: icon-discuss-bounce@xxxxxxxxxxxxx
>[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jenny Axler
>Sent: Thursday, May 01, 2008 12:31 PM To: icon-discuss@xxxxxxxxxxxxx
>Subject: [icon-discuss] Re: Email problems
>Have you accessed files over a n et work? if so, go to the N et work
>folders list in File Explorer, and make sure you are disconnected from
>all N et work folders. If this doesn't apply, try a reboot with Star +
>Pound + Program 1, and try the email send/receive again.
>Jenny
>----- Original Mes
>sage -----
>From: Tamara Rorie
>To: icon-discuss@xxxxxxxxxxxxx
>Sent: Thursday, May 01, 2008 9:19 AM
>Subject: [icon-discuss] Email problems
>Hi List:
>I have just started experiencing the following: My BP is not
>downloading my email. When I connect I g et the clicking sound but
>nothing is downloaded. When I check the status I am told that there
>are no messages to download. However, I receive several hundred
>messages a day from a total of the three accounts that I have on the
>BP. I havent actually received any new messages in approximately five
>days so I know that there are plenty of messages to be downloaded. I
>checked all of my email s et tings for all three accounts and they are
>all s et the same as before the problem started. I have tried this
>while sitting directly beside the router and am g et ting message that
>my connection is excellent. I also have messages in the outbox that
>have not been sent. How do I troubleshoot this?
>Thanks,
>Tamara
>A
>No virus found in this incoming message. Checked by AVG. Version:
>7.5.524 / Virus Database: 269.23.7/1409 - Release Date: 5/1/2008 8:39
>AM
>No virus found in this incoming message. Checked by AVG. Version:
>7.5.524 / Virus Database: 269.23.7/1409 - Release Date: 5/1/2008 8:39
>AM
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