[icon-discuss] Re: A host of new problems
- From: "Marc Mulcahy" <marc@xxxxxxxxxxxxx>
- To: <kayezimpher@xxxxxxxxxxxxx>, <icon-discuss@xxxxxxxxxxxxx>
- Date: Mon, 18 Aug 2008 15:03:57 -0600
What is happening when you attempt to download a bookshare book? You should
be presented with a bookshare login, so you can try re-entering your
bookshare.org info.
> -----Original Message-----
> From: icon-discuss-bounce@xxxxxxxxxxxxx
> [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of kaye zimpher
> Sent: Sunday, August 17, 2008 11:31 PM
> To: icon-discuss@xxxxxxxxxxxxx
> Subject: [icon-discuss] A host of new problems
>
> Hi, Well as suggested, I reflashed my unit. I
> thought at the time that it went off without a hitch. So, I
> went in to the search for books and tried again to download
> my book "rising Tides" by Nora Roberts. I was again
> unsuccessful. So I wondered if it may be an issue with the
> bookshare account. I went with my browser to the web and I
> received the message "alert message page www.google.com could
> not be found, press ok to close." So I went to the options
> menu figuring that for some reason something was up with
> Google. I went to "go to url" and typed in www.bookshare.org.
> Again I received the same message. So it appears that now my
> web browser is messed up. I wonder if a file that deleted in
> an effort to delete temp files was actually important? Any
> advice is appreciated. Also, I want to go in and look at the
> bookshare info that I have on the Icon, How do I access this
> information? I don't see an option to edit user name etc in
> the library menu.
>
> ----- Original Message -----
> From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
> To: "kaye zimpher" <kayezimpher@xxxxxxxxxxxxx>
> Sent: Sunday, August 17, 2008 7:13 AM
> Subject: Re: [icon-discuss] Re: did not work
>
>
> > The back up will not back up your current problem, and yes
> it will back up
> > your contacts. The only thing the back up will back up in
> the way of the
> > library menu is the periodicals you are subscribed to, your
> Bookshare
> > username and password, and your book catalog information.
> >
> > Jenny
> >
> > ----- Original Message -----
> > From: "kaye zimpher" <kayezimpher@xxxxxxxxxxxxx>
> > To: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
> > Sent: Saturday, August 16, 2008 9:39 PM
> > Subject: Re: [icon-discuss] Re: did not work
> >
> >
> >> Ok I have a couple of questions. First, when I do a backup
> will it back
> >> up whatever is causing my current problem? Also will I be
> backing up my
> >> contacts or do I need to find a way to save all my
> contacts somewhere
> >> else.
> >> ----- Original Message -----
> >> From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
> >> To: <kayezimpher@xxxxxxxxxxxxx>
> >> Sent: Saturday, August 16, 2008 11:16 PM
> >> Subject: Re: [icon-discuss] Re: did not work
> >>
> >>
> >>> No problem. First, remember to do a back up. I'll
> actually give you a
> >>> bit easier way to do the reflash anyhow. First, you're
> going to do the
> >>> reboot command (Star + Pound + Program 1). As soon as
> you hear your
> >>> Icon say"restarting" press and hold the Pound key.
> Continue to hold it
> >>> until you feel a vibration. This means that the reflash
> process has
> >>> begun and you can let go. you'll actually get two short
> vibrations
> >>> followed by a third, and a couple of minutes later,
> you'll get one more
> >>> vibration letting you know the Icon is restarting. When
> you get to the
> >>> Applications Menu, you can restore your back up.
> >>>
> >>> Let me know if you have any problems.
> >>> Jenny
> >>>
> >>> ----- Original Message -----
> >>> From: "kaye zimpher" <kayezimpher@xxxxxxxxxxxxx>
> >>> To: <icon-discuss@xxxxxxxxxxxxx>
> >>> Sent: Saturday, August 16, 2008 7:25 PM
> >>> Subject: [icon-discuss] Re: did not work
> >>>
> >>>
> >>>>I guess I will need to reflash then. I truly hate that
> but ok. I have
> >>>>tried other books and have gotten the same result. Plus,
> another Icon
> >>>>user that I know here locally downloaded the same book
> with no trouble.
> >>>>I do not remember how to reflash. Any help would be appreciated.
> >>>>
> >>>> ----- Original Message -----
> >>>> From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
> >>>> To: <kayezimpher@xxxxxxxxxxxxx>
> >>>> Sent: Saturday, August 16, 2008 12:43 PM
> >>>> Subject: Re: [icon-discuss] did not work
> >>>>
> >>>>
> >>>>>I would think the book would be available in daisy, but
> you might check
> >>>>>with Bookshare itself by actually going to the website.
> Make sure the
> >>>>>book is available in Daisy, and not just BRF. If the
> book is available
> >>>>>only in BRF, you can't download it with the Internet
> Book Search. In
> >>>>>adition, once you have a problem downloading a book, you
> can't download
> >>>>>any more until you have reset your unit. So, reset your
> unit, then
> >>>>>instead of Rising Tides, try something else. If that is
> not working
> >>>>>for you, I am guessing you will indeed need to do a
> reflash as there
> >>>>>would be something up with your Internet Book Search program.
> >>>>>
> >>>>> Jenny
> >>>>>
> >>>>>
> >>>>>
> >>>>> ----- Original Message -----
> >>>>> From: "kaye" <kayezimpher@xxxxxxxxxxxxx>
> >>>>> To: <icon-discuss@xxxxxxxxxxxxx>
> >>>>> Sent: Friday, August 15, 2008 9:22 PM
> >>>>> Subject: [icon-discuss] did not work
> >>>>>
> >>>>>
> >>>>>
> >>>>> Hi,
> >>>>> I tried what was suggested about the downloading of the
> book and still
> >>>>> no go. I
> >>>>> waited about 5 minutes, returned to the bookshelf and
> the book had not
> >>>>> downloaded.
> >>>>>
> >>>>
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> >>>> Braille +, Visit
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>
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