[HIFIS3 LIST] Hifis ACER #: 01856 Family Roles >>> In Development

  • From: <henry.dagher@xxxxxxxxxxxxxxxxx>
  • To: <henry.dagher@xxxxxxxxxxxxxxxxx>, <hifis-sisa@xxxxxxxxxxxxxxxxx>, <henryd@xxxxxxxxxxxxxxxxx>, <hifis3@xxxxxxxxxxxxx>
  • Date: Tue, 16 Jun 2009 10:13:44 -0400

Category:  Bug / Operations / Clients

Originator:  Weber, Glen              

Priority:  High

Issue:
1- The role that is initially assigned to the client seems to be the role that 
the client will always have assigned to them. You can make the change in family 
management but it will not make the change in the codes. If I changed a client 
from single 22001 to a partner 22003 it will show in the family management 
screen as changed but if you run monthly attendance as a csv file it still show 
the client as 22001.

2- When you make a change to the family management the family role is defaulted 
to dependant-child and the relationship turns red for mandatory input. What 
happens is we have staff select partner in the relationship box and move on. 
The family role should be mandatory so the correct role is inputted. If you go 
back to fix the role it will not show up changed in the proper assigned code.

Solution:
< le texte Français suit - French text below >

Thank you for your feedback on the HIFIS software. We have added your 
issue/request to our list of Application Change or Enhancement Requests 
(ACERS). We are addressing your issue/request in sequence. Please note the ACER 
number for future reference. Everytime your ACER is modified, you will be 
automatically notified. 

We ask for your patience in addressing your ACER as we move through this 
transition and tackle a considerable number of issues and requests with  
limited resources. We are currently working on recruiting and training 
additional staff to address the backlog. 

The HIFIS Team appreciates your patience in this matter.



Merci pour votre contribution au sujet du logiciel du SISA. Nous avons ajouté 
votre problème/demande à notre liste d'ACERs (Changements à l'application ou 
demandes d'amélioration). Nous allons traiter votre problème/demande en 
séquence. Veuillez s'il vous plaît noter le numéro de votre ACER pour toute 
référence. Quand votre ACER sera modifié, vous serez avisé automatiquement. 

Nous vous demandons d'être patients en ce qui concerne votre ACER pendant que 
nous traversons cette période de transition et que nous faisons face à un 
nombre considérable de problèmes et demandes avec nos ressources limitées. Nous 
sommes présentement en train de recruter et former du personnel additionnel 
pour s'adresser à l'accumulation des demandes.

L'équipe du SISA apprécie énormément votre patience.

Status:  In Development

Assigned to: Dagher, Henry            

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  • » [HIFIS3 LIST] Hifis ACER #: 01856 Family Roles >>> In Development - henry.dagher