[HIFIS3 LIST] Hifis ACER #: 01569 Programs Not Auto-Closing >>> Completed
- From: <henry.dagher@xxxxxxxxxxxxxxxxx>
- To: <henry.dagher@xxxxxxxxxxxxxxxxx>, <dmcquade@xxxxxxxxxxxxxxxxxx>, <lyne.maisonneuve@xxxxxxxxxxxxxxxxx>, <hifis-sisa@xxxxxxxxxxxxxxxxx>, <hifis3@xxxxxxxxxxxxx>
- Date: Mon, 15 Sep 2008 16:31:02 -0400
Category: Bug / Operations / Booking
Originator: Maisonneuve, Lyne
Priority: High
Issue
Since they updated to 2072 this problem occurs in the PNA report. They need to
manually enter the Program End Date as Hifis is not doing it when the client is
booked out.
She is sending a fax to show a related problem which is clients that have the
wrong count show 22 days (all of them show a count of 22 days). On the fax,
you can tell that any count for the month of May is OK, but all counts prior to
May are wrong.
Solution:
This has nothing to do with the version. They probably moved from single
booking to family booking. The latter does not seem to close off
progs/chores/services properly. This is not new. It has never been reported
before...
Programs should now close automatically for family/graphical book-outs.
Status: Completed
As of Version: 3.70.2089
Other related posts:
- » [HIFIS3 LIST] Hifis ACER #: 01569 Programs Not Auto-Closing >>> Completed
