#12947: Trac won't accept new registrations (classifies as spam)
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Reporter: humdinger | Owner: haiku-web
Type: bug | Status: new
Priority: high | Milestone:
Component: Website/Trac | Version:
Resolution: | Keywords:
Blocked By: | Blocking:
Has a Patch: 0 | Platform: All
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Comment (by gbl08ma):
I should mention I ended up being able to register by using a different
email alias (basically, I used the same Gmail address I was planning to
use but added a +haiku suffix, so the email became gbl08ma+haiku at the
gmail domain dot com).
The only reason this worked was because by appending that suffix,
spambayes no longer considered my "submission" to have a high spam
probability, and because of that it went straight to the login page,
bypassing the captcha. From there, I could login and confirm my email - by
the way, the confirmation email went to the spam folder. You may want to
confirm SPF and DKIM are correctly set up, and use something like
https://www.mail-tester.com/ to test.
In short, I think there are two main issues to solve here:
1. The reCaptcha must be fixed, possibly upgraded to the new "checkbox"
version which is friendlier;
2. SpamBayes should be configured to be a bit easier on the registration
submissions, or disabled for the registration page entirely.
As far as I can understand, SpamBayes was made to analyse longer messages
(emails) and thus is not well fit for analyzing a couple of fields which
contain nothing but user credentials. The situation becomes worse if it
really has been fed bogus spam reports. If disabling SpamBayes results in
too many bot submissions, then I believe enabling the captcha for everyone
on the registration page is still better than having a broken captcha that
only appears sometimes.
I agree this situation deters bug reports and new developers, personally I
almost gave up on contributing after waiting many hours for someone to add
me manually (which ended up not happening, as I managed to register as I
explained). I can fully see less motivated people not even complaining on
IRC or the mailing lists and just go away.
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Ticket URL: <https://dev.haiku-os.org/ticket/12947#comment:1>
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