That's ridiculous, vanessa; We're so lucky here in haggis land that most of the care is still provided by local authority. Only those needing care four times or more per day are forced to take the private services, which are nowhere near as good. Hope your cables and stuff come as soon as possible. -----Original Message----- From: vanessa - Email Address: qwerty1234567a@xxxxxxxxx Sent On: 06/07/2012 16:03 Sent To: GUIDE CHAT - Email Address: guide.chat@xxxxxxxxxxxxx Subject: [guide.chat] they stopped my shop today I was looking forward to shopping today, had my shower and dressed top half of me, waited for carer to dress bottom half and take me shopping, my coat ready and my bag, wanted to go to town to get some money from bank, buy a baby card, you know the congratulations on birth card, it is to go with one i made for my new grandson to be born on ninth, couple of days to go, her suitcase is on stairs ready for hospital, anyways carer was supposed to be here at ten o'clock, she came at ten twenty six, she then said i cannot take you shopping three hours as i have a funeral to go to, i phoned up her boss to find out why they had sent me someone who cannot do the three hours shop plus fifteen minutes to dress me and bin out, it started with me kewl and eager to go shopping, with wasting time of her boss and her on the phone, then passing it to me saying i either have my time cut going shopping or none at all, i replied with fifteen minutes means fifteen minutes and three hours means three hours, no she says, you have less time shopping or no shopping at all, she was in the front room on the phone, i was in my bedroom on the other phone, i rested the phone on my computer desk and because they were going on and on with the same sentences and i kept saying same thing too fifteen minutes means fifteen minutes and three hours means three hours, i said they're as thick as s h i t, so she told them i said it to her and i never, i was not by anyone or on phone, so she left without dressing me or taking the bin out or opening tins or shopping, her boss said they are not sending any carers any more, so i phoned their head office and told the truth and said that i was in the wrong for saying they're as thick as s h i t, but it would not have happened if they did the job they are supposed to do and i phoned social services too and told the truth to them also, they said it is abussive and told me to appologise to them, my granddaughter's dress only came two days ago, i have been phoning them daily, it was ordered on the twelth of june, the fibre optic light up dress, as you know i ordered lavender, it came here pink and different design, still waiting for the tools, c d and u s b cable, which should have been in the box with machine, i have been phoning them daily too, he promised i will get them tomorrow in the post, on top of that i have been drinking tesco diet cola since nineteen seventy three, ten bottles every shop, i poured and drank the coke to find large bits in my mouth, opened a later batch of another ten bottles and same thing, carers said yes big large black bits were in all the bottles, i have sixty bottles here all in dated order, so none are out of date, i phoned them and they gave me ten pounds twenty refund and they have taken a bottle back to shop to analyse, it was only last week my washing machine broke and had to buy a new one, the doors open beautifully, but still cannot get out them as my legs drag and cannot get over the ridge, but at long last they have put new intercoms and new main front door and door panel for it all to work, this took nearly two years to fix, it would have been two years this august of continuos phoning them and m ps, social services and councillors etcetera, so now i can ask who is at the door before letting anyone in, so hip hip hooray for the intercoms, hope your day was better. from Vanessa The Google Girl. my skype name is rainbowstar123 ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.2195 / Virus Database: 2437/5112 - Release Date: 07/05/12