[guide.chat] Guide version 6 update out now!
- From: Sarah Jones <Sarah.Jones@xxxxxxxxxxxxxxx>
- To: "'guide.chat@xxxxxxxxxxxxx'" <guide.chat@xxxxxxxxxxxxx>
- Date: Thu, 2 Feb 2012 12:40:31 +0000
A new update for Guide version 6 customers is now available to download via
your internet updater. This free release includes a large number of fixes, most
crucially for the BBC listen again service and will update your Dolphin Guide
software to version 6.029.
In recent months the BBC listen again service had been changed and was no
longer accessible for some Dolphin Guide customers. The fix from Dolphin will
enable you to listen to your favourite BBC radio shows from within Guide again.
You can pause, stop and start the radio show however, due to limitations of the
BBC technology, we are still unable to access the 'skip forward' and 'skip
backward' features at this time.
If you would like details of the other fixes in this release, visit the list of
'What's New' on the Dolphin website:
http://www.yourdolphin.com/productdetail.asp?id=30&z=3
How to update Guide:
From the Main Menu choose option 9 (more menu options) then option 8 (system
settings) and then option 8 (check for program updates). The update will start
downloading, you can continue to use Guide while it does this. It will take a
fair while and this will depend on the speed of your internet connection, if
you check back at the same location periodically it will tell you the
percentage complete. Once the update has finished downloading, there will be an
option on the menu to install it.
Please do not hesitate to contact our friendly support team if you experience
problems updating:
guide.support@xxxxxxxxxxxxxxx
01905 754765
For other enquiries including training, PC packages and more, please call David
C on 01905 754577 extension 228 or email davidc@xxxxxxxxxxxxxxx
Regards,
Dolphin Computer Access
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