I have been having the same problem. It arose when Microsoft sent an update that did not apparently fully install properly. Microsoft always sends these updates and stealthily loads them whether you want them or not. Anyway, I have Norton Anti-virus, so I went through their portal to retrieve the latest virus definitions, and went back to Microsoft to get their latest updates, installed both, and that seems to have fixed the problem. My computer bogged down so badly, was very slow to start up, took forever to process each mouse-click, and hug up often. Really a time waster. Hope this helps! Chris Chris Gralapp, MA, CMI Medical and Scientific Illustration 415 454-6567 eyeart@xxxxxxxxxxxxx www.biolumina.com