Re: [foxboro] Report Writer & Office 07
- From: "Lowell, Timothy" <Timothy.Lowell@xxxxxxxxxxx>
- To: "'foxboro@xxxxxxxxxxxxx'" <foxboro@xxxxxxxxxxxxx>
- Date: Wed, 1 Jun 2011 11:19:04 -0500
I would look at the content/spam filters. Office 07 has much stronger
content/spam filters, and that might explain the random nature of some reports
getting through and others not getting through.
Can you speak with whoever is in charge of the Exchange server and see what is
happening at that level? They should have records of message attempts from any
address, and how the server handled it. If the Exchange server passed it to the
Outlook client, and the client refused it, then the filtering at the client
level needs to be examined. If the Exchange server is refusing the messages,
then the filtering at the server level is the problem. Either way, the Exchange
server logs should shed some light.
Tim Lowell
Tesoro Corporation | 54741 Tesoro Rd, Kenai, AK 99611 | 907-776-3526 (work) |
210-439-5914 (cell)
-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On
Behalf Of Burks, Ashley
Sent: Wednesday, June 01, 2011 5:30 AM
To: foxboro@xxxxxxxxxxxxx
Subject: [foxboro] Report Writer & Office 07
We have recently upgraded our office network computer to Office 07 (from
Office 03). Since the upgrade, we are having issues getting the Auto
Mailer Reports from Report Writer on the Unix boxes into the mailboxes
of Office 07. Some reports are still making it through the system.
Also, one report may come through today but not tomorrow. It is very
inconsistent as to what report makes into the mailboxes on Office and it
is even different for different accounts. It is happening on E boxes, F
boxes, and G boxes. I have changed one computer back to Office 03 on
the business network and it is receiving every report.
So, my question is has anyone else out there seen this and if so, how do
I get around it?
Thanks in advance for suggestions!
Ashley Burks
Tronox, LLC - Hamilton
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