Re: [foxboro] IA documetation sollutions?
- From: "Gunter, Matt" <Matt.Gunter@xxxxxxx>
- To: <foxboro@xxxxxxxxxxxxx>
- Date: Fri, 23 Oct 2009 10:22:12 -0600
I have to chime in here.
We recently purchased foxray and are still learning how to use it.
Shortly after installation, we experienced a problem that effectively
wiped out our AIM* historian. Restoring it was a very high priority and
we are still experiencing residual difficulties a few weeks after the
event. TAC has been helpful in rectifying these problems.
Why is that important? You asked about "issues related to support for
these products." I cannot even begin to fully describe the support we
received LimeWare. They provided instructions for getting the necessary
files for foxray set back up on our historian and working again. Then,
when we weren't getting alarm messages they assisted in pinning down the
problem, which it turned out was indexing into the mX0.fdb files. In
all it took a lot of effort on their part and it would be criminal of me
to just read your post and not speak up for them. They have been, and
continue to be, extremely supportive.
Matt Gunter
ATK Space Systems
-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx]
On Behalf Of Robert Gonzales
Sent: Friday, October 23, 2009 7:46 AM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] IA documetation sollutions?
foxray by Limeware is a pretty good solution, while it won't cover any
other systems it does a really good job with the I/A system.
It allows for emailing of alarms based on different criteria to
different people.
Here is a link to some info.
http://www.pco2.com/v/vspfiles/downloadables/Foxray%20Pres.swf
Hope this helps.
Contact me off list for a demo if it looks like what you are looking
for.
stan wrote:
> I was wanting to obtain the "wisdom of the list" relative to 3rd part
> Foxboro documentation solutions. We are evaluating a couple of these,
and I
> would like to hear of others experience with the,
>
> We have several nodes, all at relatively current various of Foxboro
software,
> Presently we are using ICC for our configuration.
>
> Both of the packages we are looking at also offer some alarm analysis
> capabilities which we definitely have an interest in also.
>
> So. what have others used, or evaluated? What is their experience
good, and
> bad. I am interested in both technical issues, and issues relating to
> support for these products.
>
> Teaks for your time.
>
>
>
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--
--
Robert (Bob) Gonzales
Assistant Director of Marketing & Communications
Process Control Outlet http://www.pco2.com
281/421-1321
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