Hello,
I'm supporting a customer who has a suspected NVRAM failure on their AW51D
running I/A v6.1
The engineering workstation when booted will display the Nodebus icon on the
screen, but when the customer tries to open I/A FoxView under programs nothing
happens.
I found old threads in freelist pertaining to using CTRL+C and entering the
printenv command at the OK prompt, but the customer and I are not familiar
enough with the function of the AW51Ds and their boot sequence to know when to
use these steps.
I had the customer use CTRL+C when the engineering workstation was booting
which resulted in a message that it was in single User mode and prompted him to
use CTRL+D to boot to normal mode or enter the password to enter maintenance
mode. He does not know the maintenance password and I cannot recall if it is a
default one.
At one point, he was asked to select a boot level 0-6, but we were not sure of
what those options were.
Should the CTRL+C be entered during the boot up or after the boot has completed
and he is on the main screen, but his I/A FoxView isn't up, any recommendations
on how we proceed?
On the subject of checking the printenv through a command, when and how do we
do this? He has not seen any available command prompt during boot and does not
have access to a VT100 window in I/A.
Thank you for the support.
Dave
David DeLong II
Engineer III
Framatome Inc.
Office +1 508 573-6729
Mobile +1 508 851-4402
Framatome Inc.
20 Cabot Boulevard, Suite 250
Mansfield, MA 02048
mail to: david.delong-ii@xxxxxxxxxxxxx
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