problem logging into IM!!!!-Help

  • From: "Ketan Pandya" <ketanp@xxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 19 Jul 2002 19:47:28 +0530


I've installed IM on one of the Exchange 2000 servers.

I have verified all the settings with Exchange 2000 documentation and it
seems OK.

I couldn't see any events related to IM in server's application logs.

I'm receiving below error on w3svc log file on server.


2002-07-19 11:49:22 - 80 SUBSCRIBE
/instmsg/aliases/ketanp - 403 -


While logging into exchange using IM from an XP client, I receive below


Exchange Instant Messaging Authentication Failure


   The person logged on to this computer does not have

  permission to use the specified e-mail address. Please

type your  e-mail address and password.


Can anybody help me?




Ketan Pandya

Technology Infrastructure Services

Mastek Ltd

' 91 22 695 22 22 Extn 1672

7 91 22 695 11 11

*  <mailto:ketanp@xxxxxxxxxx> ketanp@xxxxxxxxxx


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