I have a user that's needs a alternative email setup on our Exchange 5.5 server so certain emails go to this mailbox. I created the newmailbox and have her as the Primary NT account for the new mailbox. When I go to her PC, in Outlook 2002, tools>services>exchange server>properties>advance, I can add the mailbox but when I click on the mailbox after adding it, it keeps comming up that the information store could not be opened. I know I'm missing a step but it's been awhile since I worked on our Exchange Server...I work with Alpha servers usually, and he's on holidays and they asked if I could help him out, so here I am. Any ideas or help is much appreciated.... Thanks in advance. Mike Mike Dufoe Systems Administrator ETI Canada Inc. 350 Dupont Road North Bay, ON P1B 8K2 705-472-1300 ext.346 dufoem@xxxxxxxxxxx ------------------------------------------------------------------------ Ó¿Õ Who's Watching Your Network? Ó¿Õ The information contained in this message may be confidential or protected from use or disclosure by law. Any distribution, unauthorized use or copying is strictly prohibited. If you have received this message in error please notify the sender and delete the email.