Hi, I have one user who cannot send a message out as anything other than plain text even though HTML is selected as the send option. I have looked at the settings in her Outlook and everything appears to allow her to be able to send out HTML mail. This is the only user of over 200 that has this problem, which had me believing that the problem was with her Outlook setup. How ever, I am now a bit stumped. If you have any suggestions please let me know, I am willing to look at anything. Thank you Ken