Thanks for the reply Sudhir, I have checked this - however am a little unclear. You mention "service account is added in "act as a part of operating system"". There is nothing in this selection. However when you talk about "service account" do you refer to the account exchange is logged on with (ie the server) or are you talking about the user account that I am experiencing issues with? Or something else altogether? Thanks in advance for your help. Regards Troy -----Original Message----- From: Sudhir Kaushal [mailto:skaushal@xxxxxxxxx] Sent: Tuesday, 3 September 2002 4:54 p.m. To: [ExchangeList] Subject: [exchangelist] RE: POP3 and Exchange http://www.MSExchange.org/ Troy: Try this 1. Go to user manager of domains 2. CLick on Policies/user rights/ show the advanced rights. 3. See if service account is added in "act as a part of operating system" right. 4. If it is not please add it and try again. Regards. Sudhir Kaushal Network Engineer ( Hosted Team ) eGain Communications Pvt. Ltd. Pune.( Nasdaq - EGAN ) Hello - (+91 20) 4222812, (+91 20) 4228607, Ext - 132. -----Original Message----- From: Troy Griffiths [mailto:tgriffiths@xxxxxxxxxxxx <mailto:tgriffiths@xxxxxxxxxxxx> ] Sent: Tuesday, September 03, 2002 10:10 AM To: [ExchangeList] Subject: [exchangelist] RE: POP3 and Exchange http://www.MSExchange.org/ <http://www.MSExchange.org/> Thanks Mark, Yes the alias and the user name are identical. Also tried the layout you provide below as well, but still did not want a bean of it. Cheers Troy -----Original Message----- From: Mark Fugatt [mailto:mark@xxxxxxxxx <mailto:mark@xxxxxxxxx> ] Sent: Tuesday, 3 September 2002 4:43 p.m. To: [ExchangeList] Subject: [exchangelist] RE: POP3 and Exchange http://www.MSExchange.org/ <http://www.MSExchange.org/> Troy Is the users logon name the same as their Exchange alias, if it is not you have to provide the credentials in the following format: domainname\windowslogonname\exchangealias Mark Fugatt Pentech Office Solutions Inc www.4mcts.com www.exchangetrainer.com Tel: 585 586 3890 Fax: 585 249 0316 Cell: 585 576 4750 Visit www.msexchange.org for valuable information about Microsoft Exchange -----Original Message----- From: Troy Griffiths [mailto:tgriffiths@xxxxxxxxxxxx <mailto:tgriffiths@xxxxxxxxxxxx> ] Sent: Tuesday, September 03, 2002 12:30 AM To: [ExchangeList] Subject: [exchangelist] POP3 and Exchange http://www.MSExchange.org/ <http://www.MSExchange.org/> Hi, I am having an issue where we need to use a POP3 connection (on Win98/Outlook Express) to the Exchange 5.5 server (WinNT4.0) to send and receive email for one particular email address(user). I have setup: NTUser Mailbox (with the same mailbox name as the NT User) Ensured that the POP3 Protocol is enabled on Exchange Ensured that the appropriate authentication methods are ticked in Exchange Email Account on Outlook Express with the appropriate user details and passwords. When starting Outlook Express it opens and then prompts for user credentials. I have confirmed everything over and over again - yet can't find anything wrong. It just will not accept the credentials and log the user on to the mailbox. I have searched through various whitepapers on Microsoft however have not found anything marginally helpful. If anyone can post any assistance on this it would be greatly appreciated. Thanks in advance. Regards Troy Disclaimer: The information in this electronic mail message together with any attachments is confidential. It is intended solely for the addressee. Access to this Internet electronic mail message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. Linfox accepts no responsibility for any effects this email message or attachments has on the recipient network or computer system. ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: mark@xxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: tgriffiths@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') Disclaimer: The information in this electronic mail message together with any attachments is confidential. It is intended solely for the addressee. Access to this Internet electronic mail message by anyone else is unauthorised. 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