I have that same problem here... I seem to have identified that the larger the mailbox, the longer the delay in downloading the e-mail header information. For those large mailboxes, coupled with the connection speed of the VPN determines how many times our users may have to click on 'allow more time' for the connection to establish. Regards, Chris -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Wednesday, October 13, 2004 10:24 AM To: [ExchangeList] Subject: Outlook 2002 - http://www.MSExchange.org/ This is a multi-part message in MIME format.