RE: OT: random system shutdown...out of ideas
- From: "Devin McBride" <devin@xxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Mon, 2 Aug 2004 10:58:24 -0700
Thanks for the ideas guys...I'm going to double check the following:
*
-check for shortages
*
-check UPS
*
-check PSU
I'll let you guys know how it goes.
* Update virus software and do a complete scan of your system. ----
Full system scan as of last night comes up clean.
* Check for latest updates on all your system components (as well as
software). ----Server is fully up to date as of last night (and restarted)
* Open your tower up and check internally to make sure nothing can be a
potential short.
* Retest your UPS.
* Check your system's power supply.
The log showed that, but did the system acutally shut down? do you have it set
to reboot itself or did you have to restart it yourself?
could be a flaky power supply, do you have redundant power supplies in the
system?
----The wierd thing is the computer physically looked on at first glance.
All lights were lit - but upon actually trying to get into it, it was totally
nonresponsive. I did check to make sure there are no power saving functions on
- sure enough both in bios as well as in windows, everything is turned off when
it comes to power saving. We had to do a hard shutdown by holding power button
in just to get it back up. There are currently no redundant powersupplies -
just the one since Antec 450
Thanks again guys, I'll get back with more information as soon as I can.
DM
________________________________
From: Shawn Moua [mailto:smoua@xxxxxxxxxxxxxxx]
Sent: Mon 8/2/2004 10:30 AM
To: [ExchangeList]
Subject: [exchangelist] RE: OT: random system shutdown...out of ideas
http://www.MSExchange.org/
Devin,
Few things to look for or do:
* Update virus software and do a complete scan of your system.
* Check for latest updates on all your system components (as well as
software).
* Open your tower up and check internally to make sure nothing can be a
potential short.
* Retest your UPS.
* Check your system's power supply.
Also, depending on how much reserve power you have you may want to decrease the
8-minute..just in case the system is draining more then expected during the
period of outage.
Thanks,
________________________________
From: John Oligario [mailto:joligario@xxxxxxxxxxxxxxx]
Sent: Mon 8/2/2004 10:44 AM
To: [ExchangeList]
Subject: [exchangelist] RE: OT: random system shutdown...out of ideas
http://www.MSExchange.org/
The log showed that, but did the system acutally shut down? do you have it set
to reboot itself or did you have to restart it yourself?
could be a flaky power supply, do you have redundant power supplies in the
system?
John Oligario
________________________________
From: Devin McBride [mailto:devin@xxxxxxxxxx]
Sent: Monday, August 02, 2004 1:10 PM
To: [ExchangeList]
Subject: [exchangelist] OT: random system shutdown...out of ideas
http://www.MSExchange.org/
Hoping someone could give me some other areas to possible look
Office is a small 5 user office
Server hardware/software:
CPU: P4 3.2
Mainboard: MSI 865G Neo2-PLS
Ram: 2GB PC2700
Harddrive: 2x Seagate 200GB Mirrorred raid
OS: SBS 2003 / veritas bu exec sbe / symantec antivirus sbe
I have run some burn in test using both the http://ebcd.pcministry.com/ as well
as Sandra running tests for 3-4 days continuously as well as having run both
the harddisks and ram through external tests
The server has run continuously fine for the last week and a half.
Server is hooked into a APC Powerstack 450 set to safely shut down the server
after 8 minutes of power outage. Have tested this and it does safely shut the
server down
Saturday the 31st it shows an unexpected shutdown in the event log in the
System portion of it with no other information pertaining to what may have
caused this. Is there anywhere I am missing that I could possible look to see
what may be causing this to happen?
Thanks in advance,
Devin
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