Hey Tony, We had our Exchange server in Bermuda and users in our Toronto/Boston offices connected by a Cisco router to router VPN solution through the internet. At times it was slow but it was generally consistent unless someone would send out/receive huge attachments or a major backbone would go down. I mean your company wants to save money and as a result they are going to have to live with the performance ramifications that entails. Your Exchange Organization is obviously not configured for performance but rather to cut costs and that is always a tough issue to get across to the users who just want their e-mail to work 'like normal' which it isn't now that they have to cross an ocean for communicate with the Exchange Server. Because of the setup this is more of a network issue than an Exchange issue although what you can try on the remote users is to add a HOSTS entry for the Exchange server(s) on all clients to speed up the name to IP resolution process. Also make sure you limit the size of attachments that can be sent out/received. Most if not all our issues revolved around large attachments being sent and then the remote users would try to open them and have to wait for it to be downloaded which was even worse when it was sent to a DL... Anyway hope this helps a little. Thanks, Jeff Horton -----Original Message----- From: Tony Parks [mailto:tony.parks@xxxxxxx] Sent: Tuesday, October 08, 2002 12:56 PM To: [ExchangeList] Subject: [exchangelist] Exchange mail over the WAN http://www.MSExchange.org/ We have recently embarked on a cost savings project that entails locally housing and servicing our email servers in the U.S. We had several local servers in the ASIA and European regions that were moved to the headquarters office in the U.S. Obviously we knew that the performance would be somewhat degraded because of the move from a LAN attached server to a WAN attached server. We are receiving several complaints from our clients that the speeds to open an email are extremely slow. An email with an attachment is almost "snail mail". Has anyone else experienced moving from a LAN email service to providing the service over the WAN? What are some of the expectations and how can you address the slow downs. The current WAN network consists of frame relay, leased line, and VPN connections into the headquarters office from our remote sites. Are there any performance enhancing capabilities in Exchange or are we stuck with the latency of the WAN network? ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: jeff.horton@xxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')