http://support.microsoft.com/default.aspx?scid=kb;en-us;Q271410 -----Original Message----- From: facatena@xxxxxxxxxxxxx [mailto:facatena@xxxxxxxxxxxxx] Sent: Tuesday, August 27, 2002 2:35 PM To: [ExchangeList] Subject: [exchangelist] Exchange 2000 SP3 the KAOS Hi, RESOLUTION To resolve this issue, verify that the information store is running. If the store is not running, attempt to start it. If the information store is running, and the event is still logged, verify that the mailbox stores are mounted. If they are not mounted, attempt to mount them. I did this and all the time I try to mout I receive an error: An internal process error has occured.Try reestart Exchange System Manager or M. Exchange Information Store. And InformationStore is RUNNING ..... Event Type: Error Event Source: MSExchangeFBPublish Event Category: General Event ID: 8197 Date: 8/26/2002 Time: 2:01:36 PM User: N/A Computer: PEGASUS Description: Error initializing session for virtual machine PEGASUS. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running. And one more time Microsoft Exchange Store is RUNNING. At 01:03 27/8/2002 -0400, you wrote: http://www.MSExchange.org/ Reply by Posting to the list, not replying to an individual. Moving now.... As per Microsoft: "This issue can occur if the information store is not running. When the information store is stopped and the System Attendant is still running, the System Attendant keeps the MAPI session active. This issue can also occur if a mailbox store failed to mount. ". See the link below for more details. Links Q262456 -----Original Message----- From: facatena@xxxxxxxxxxxxx [mailto:facatena@xxxxxxxxxxxxx] Sent: Monday, August 26, 2002 15:48 To: discussions@xxxxxxxxxxxxxxxxx Subject: Exchange 2000 SP3 the KAOS Hello, Hello, My problem is that after I installed SP3 my server crach. Now every time that I try to MOUNT MAILBOX STORAGE: An internal process error has occured.Try reestart Exchange System Manager or M. Exchange Information Store. I already checked and the file EBD continues there in the directory, and the backup was corrupted. It would be possible to install Exchange again and make it to take advantage of the files EBD. How to verify the files of data was not rotten and recover it. I need help. In the Event VIEWER : Event Type: Error Event Source: MSExchangeSA Event Category: MAPI Session Event ID: 9175 Date: 8/26/2002 Time: 4:39:26 PM User: N/A Computer: PEGASUS Description: The MAPI call 'OpenMsgStore' failed with the following error: The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000 For more information, click http://www.microsoft.com/contentredirect.asp. [] 's >Delivered-To: facatena@xxxxxxxxxxxxx >Reply-To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> >From: "David N. Precht" <discussions@xxxxxxxxxxxxxxxxx> >To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> >Subject: [exchangelist] RE: Exchange 2000 SP3 the KAOS >Date: Mon, 26 Aug 2002 04:29:58 -0400 >X-Mailer: Microsoft Outlook, Build 10.0.3416 >Importance: Normal >List-Unsubscribe: <mailto:$subst('Email.Unsub')> > > >http://www.MSExchange.org/ > >Did you have a question? > >-----Original Message----- >From: facatena@xxxxxxxxxxxxx [mailto:facatena@xxxxxxxxxxxxx] >Sent: Sunday, August 25, 2002 18:54 >To: [ExchangeList] >Subject: [exchangelist] Exchange 2000 SP3 the KAOS > > >http://www.MSExchange.org/ > > > >------------------------------------------------------ >You are currently subscribed to this MSExchange.org Discussion List as: >facatena@xxxxxxxxxxxxx >To unsubscribe send a blank email to $subst('Email.Unsub') > > > >--- >Incoming mail is certified Virus Free. >Checked by AVG anti-virus system (http://www.grisoft.com <http://www.grisoft.com/> ). >Version: 6.0.384 / Virus Database: 216 - Release Date: 21/8/2002 Franco Catena http://www.surson.com.br <http://www.surson.com.br/> tel 011-44374040 cel: 68641971 MSN: facdavilla@xxxxxxxxxxx ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: facatena@xxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com <http://www.grisoft.com/> ). Version: 6.0.384 / Virus Database: 216 - Release Date: 21/8/2002 Franco Catena http://www.surson.com.br <http://www.surson.com.br/> tel 011-44374040 cel: 68641971 MSN: facdavilla@xxxxxxxxxxx