Badri, My suggestion is open your MMC for Services and see if you can start the service manually. Check also for dependencies for the SMTP Service to ensure they are working. If the hang up persists, check to ensure that enough physical memory is available as well as hard drive space. View the event log for additional errors, reinstall E2K & Service Packs as a last resort. With Kind Regards, Khan ____________________________ Faizal Khan MIS Manager Guyana Forestry Commission 1 Water Street, Kingston, Georgetown, GUYANA. Tel : + (592) 226-7272 Fax : + (592) 226-8956 Email: <mailto:forestry.mis@xxxxxxxxxxxxxxxxx> forestry.mis@xxxxxxxxxxxxxxxxx Website: <http://www.forestry> http://www.forestry.gov.gy Hi Everybody, Got an idea what is going wrong with my exchange box??? Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7031 Date: 02/08/2001 Time: 05:25:39 User: N/A Computer: SERVER Description: The Simple Mail Transport Protocol (SMTP) service terminated unexpectedly.It has done this 4 time(s). The following corrective action will be taken in 0 milliseconds: No action.