Did you do a search on the whole computer for .pst ? Perhaps the virus forced a new user profile to get created and its under another one of those profiles.. Have you checked here? C:\Documents and Settings\[USERSACCOUTNAMEHERE]\Local Settings\Application Data\Microsoft\Outlook Brandon San Miguel Lan/Wan Administrator Email: BSanMiguel@xxxxxxxxxxxxx -----Original Message----- From: Lettah LG. Dladla [mailto:Lgdladla@xxxxxxxxx] Sent: Tuesday, April 13, 2004 5:23 AM To: [ExchangeList] Subject: [exchangelist] Emails on mailbox and archive gone ...........help urgently http://www.MSExchange.org/ hi guys About 4 days ago one of my users call to say she can't access her email and when I checked it was hanging when tryin to open it. I checked for viruses on her laptop running XP , there was about 6000 (Troj/Bagle-X) , I cleaned the laptop and open outlook. Only to find out that the inbox and send items on here archive folter is gone and on the live email all her previous emails were gone. She only had mail for that day? Does anybody have any idea what might have happened? Could it be because of this virus. I have checked on the virus log , there's no indication of any .pst files deleted. Help anybody , somebody This email and any attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this mail in error you are hereby notified that any disclosure, distribution or copying of this communication is strictly prohibited. All incoming and outgoing mail will be scanned and monitored and even blocked. Should you have any problems please contact National Nuclear Regulator at +27 12 674 7100 or send mail to Support@xxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------