RE: Email stuck in outbox

  • From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 21 Jul 2003 13:20:13 -0400

Did the user logon with Outlook XP SP2 anytime ?



-----Original Message-----
From: Albert Charron [mailto:acharron@xxxxxxxxxxxxx] 
Sent: Monday, July 21, 2003 12:32 PM
To: [ExchangeList]
Subject: [exchangelist] Email stuck in outbox


I have 1 user who has a email stuck in his outbox.  We tried to open the
message and hit "send", with no result.  We tried to send e-mail to
other people with no problem, only this e-mail stay there.  User is
using Outlook 2000 and the server is Exchange 2000.

The problem doesn't append to any other user.  I already restarted
exchange services and the client computer.  I also recreated the outlook
profile and created the profile on another computer, all with no result.

This user gets the same problem through OWA.

Is there a way to fix this issue?
Albert Charron 
System administrator - Trisotech Inc.

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