Everyone: To all who have commented on this issue: I have called Blackberry Tier 3 today to verify if Exchange Service Pack 2 needs to be installed on the Blackberry Server. Based on the version of BES that I currently have (3.6.6.5), I do not have to install SP2 on the BES. Version 3.6.6.5 also indicated that I have MS Service Pack 1 installed on the BES. I verified this by checking the versions of the mapi32.dll and cdo.dll on the BES (both versions matched). The BB Tech recommended to reboot the BES after SP2 was applied to the Exchange server and rebooted. I would like to thank everyone for their help. Your information has helped alot. Thanks, Joe -----Original Message----- From: Martin Blackstone [mailto:MBlackstone@xxxxxxxxxxxxxxxxxx] Sent: Monday, January 09, 2006 11:24 AM To: [ExchangeList] Subject: [exchangelist] RE: Checklist for Installing Service Pack 2 on Exchange 2003 with a Blackberry Enterprise Server. http://www.MSExchange.org/ From Blackberry: Description Research In Motion(r) currently does not support Service Pack 2 for Microsoft Exchange Server 2003 when it is applied on the BlackBerry Enterprise Server. This applies to all existing versions of BlackBerry Enterprise Server. This Service Pack will be tested in a future release vehicle for BlackBerry Enterprise Server 4.0 and later. With respect to applying Service Pack 2 to a Microsoft Exchange Server 2003, Research In Motion is not aware of any limitations and as such will support this configuration. Please note that this will require BlackBerry Enterpriser Server 3.6 Service Pack 7 or BlackBerry Enterprise Server 4.0 Service Pack 3. For more information see KB-04452. http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/ 8021/728075/728850/728216/What_Is_-_Effect_of_Outlook_2003_calendar_chan ge_on_the_BlackBerry_solution.html?nodeid=1100935 -----Original Message----- From: Ralph Haney [mailto:rhaney@xxxxxxxxxxxxxxxxxx] Sent: Monday, January 09, 2006 9:45 AM To: [ExchangeList] Subject: [exchangelist] RE: Checklist for Installing Service Pack 2 on Exchange 2003 with a Blackberry Enterprise Server. http://www.MSExchange.org/ Joe, About six months ago I installed SP2 on our Exchange 2k3 box with no problems. I did NOT install anything on the separate BES box (W2k). We're running BES v 3.6.2.14. I am, however, planning to upgrade the W2k box (BES) to W2k3 soon. I'd be interested to know if you have any issues... Thanks! ~ Ralph -----Original Message----- From: joed@xxxxxxxxxxxxx [mailto:joed@xxxxxxxxxxxxx] Sent: Sunday, January 08, 2006 11:03 AM To: [ExchangeList] Subject: [exchangelist] Checklist for Installing Service Pack 2 on Exchange 2003 with a Blackberry Enterprise Server. http://www.MSExchange.org/ Our network environment consists of an Exchange 2003 Enterprise Edition server on Windows 2003 Standard Edition OS. We have some Blackberry users and are running Blackberry Enterprise Server Manager (version 3.6.6.5) on a different server. I would like to install service pack 2 for Exchange on the Exchange server and would like make sure I have covered all basis: 1) I have all the required hotfixes installed on the Exchange server and would like to backup the email using NTBackup prior to install. What files should I backup (edb, stm, logs)? Do I have to stop the information store when I do the backup? If anyone can send a link or provide to-the-point information it would be very helpful. 2) Does the service pack also have to be installed on the Blackberry Enterprie server? It is running the System Manager and Active Directory for Users and Computers snap-in (it is member server). Service pack 1 for Exchange was not installed on it. Any help would be greatly appreciated. I just want to make sure this upgrade goes as smooth as possible. Thanks, Joe ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: rhaney@xxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: mblackstone@xxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: joed@xxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx