Hi Jeanne, It's almost certainly one of two problems. Either you have a bad batch of paper, or your Juliet needs a service. You'd be best to contact your embosser dealer in the first instance I would suggest. George. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Jeanne Fike Sent: 30 December 2013 14:56 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] question about dot sharpness using a Juliet pro60 Hello, I use a Juliet pro60 embosser and sometimes notice that some dots in a cell here and there are not as sharp as others. Any suggestions as to what it could be? Thanks in advance for any thoughts. Happy new year to everyone. Jeanne Wisa Fike