Teri, I haven't had this problem. -----Original Message----- From: Teri McElroy [mailto:teri@xxxxxxxxxx] Sent: Sunday, November 23, 2003 9:48 PM To: dbt Subject: [duxuser] importing word documents in to duxbury Hi I'm trying to import a word document into dbt. When I've done this before I haven't had any problems, but with this particular document, I am selecting textbook format and word 6 or later. when I hit enter for dbt to begin importing, I get "error message 714". If I let dbt choose the importer it goes to other. I don't understand why this is. I've tried opening the document in word and have no problems there. Has anyone had this happen and how did you fix it? I don't want to paste the document in to dbt and manually insert codes if I can help it. Is there something hidden in the word document which dbt doesn't like? What would tell it to use the "other" importer when it normally chooses word for all other documents like this? Thanks. Teri * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *