[duxuser] Re: financial questions
- From: George Bell <george@xxxxxxxxxxxxxxxxxxx>
- To: "duxuser@xxxxxxxxxxxxx" <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 6 Oct 2014 09:01:06 +0000
Hi Douglas,
I hate to sound unhelpful, but there's a policy on duxuser of doing our very
best to stay on the subject of Duxbury's braille translator.
It would however be fair to say here that in the U.K. we've not encountered
many unexpected issues using older systems and DBT. However you do have to be
careful when adding new hardware, such as the Version 4 Index's for example, if
you have an older version of DBT installed. However if you upgrade DBT to the
latest version, 11.2 (SR4), you should be OK on Windows Vista upwards. While
11.2 may run on XP, remember that XP is no longer a Microsoft supported
operating system.
As for other software, you best bet is to contact the developers, or one of
their support lists.
George Bell.
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of douglasdexheimer
Sent: 06 October 2014 01:44
To: duxuser@xxxxxxxxxxxxx; jfw@xxxxxxxxxxxxxxxxx; Freedom Scientific Technical
Support
Cc: whistles73@xxxxxxxxxxxxx
Subject: [duxuser] financial questions
Hi all. I'm writing in behalf of my older brother who would like to know how
much it would cost to keep me in business if my old desktop computer should
crash or become inoperative. Do your other Jaws and Duxbury users find other
used computers that use the old software and operating systems (Jaws, DBT,
MSWord, Windows XP, 7 or 8, etc.? I've read many complaints from other users
that upgrading created extra complications or disadvantages from earlier
versions, so we don't want to spend money on products or software that only
create frustrating results. For example, I'm using Jaws 9.0 and find it more
convenient with my Focus 80 braille display in certain applications, as well as
checkboxes in certain web pages in Firefox. I have to swap back and forth
between Jaws 9 and 12 depending on whether I want to use Word, check off emails
using Earthlink, listen to iTunes, etc. I discovered a bug in the activation
process of any new version of Jaws, so that certain dialogs and checkboxes are
inaccessible without sighted assistance from someone using a mouse. I also
assume that upgrading Jaws requires paying for a new software maintenance
agreement, which can cost up to $200.
If it's possible to find another inexpensive computer that uses the same
software I use on my current one (Jaws 9, Windows XP, MSWord 2003, DBT 10,
etc.), my brother and I would be most appreciative; he can fill in all the gaps
about my computer, called BAP4Chicago, and its physical hardware, as well as
the specific operating system information, including drivers, motherboard, CPU,
etc. If not, but thorough upgrades are required, we want to be adequately
prepared for any changes or drawbacks that may arise, as well as training
needed, before making the necessary purchases. (I've also noticed that
upgrading to later versions of Firefox cause more crashes of the browser; I'll
load a page and get a "Mozilla Crash Reporter" dialog.) Thanks to one and all
for their helpful feedback.
Douglas Richard Dexheimer
Chief of Braille Productions
Born-Again Productions
The Friedman Place, Apt.308
5527 N. Maplewood Ave.
Chicago, IL 60625
home phone 773-901-7306
cell phone 913-244-0612
drichardd@xxxxxxxxxxxxx<mailto:drichardd@xxxxxxxxxxxxx>
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