[duxuser] Re: Inability to activate Duxbury from Word 2010
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 3 Oct 2011 09:23:52 +0100
Hi Gary,
With a major conference last week, quite a few have been out of the
office. However, if you've not had a response in a day or two,
perhaps a telephone call wouldn't go amiss.
George.
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Gary Patterson
Sent: 03 October 2011 04:44
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Inability to activate Duxbury from Word 2010
Thanks George. I have entered a support form. Now I just need to send
an e-mail asking them to verify that they have received my support
request because I waited two weeks before finally calling. Don said
that the request had never arrived.
Gary Patterson
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
Sent: Sunday, October 02, 2011 9:03 AM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Inability to activate Duxbury from Word 2010
Hi Gary,
Your best bet here is to contact support at Duxbury and they'll talk
you through things. There can be variables, so no single answer here
will guarantee you a successful result.
George.
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Gary Patterson
Sent: 02 October 2011 02:53
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Inability to activate Duxbury from Word 2010
I have sent this problem out about two or three weeks ago. I won't go
into the details like I did before; the error message is below.
My word file imports into Duxbury when I open Duxbury and read the
Word file in. My macro settings are Enable all macros.
I would be grateful if someone has any ideas. To the lady who
responded to my problem description in the past, I appreciate the
suggestion. Yet, the problem still exists.
Microsoft Word
The macro cannot be found or has been disabled because of your Macro
security settings.
Show Help >>
OK Help
Was this information helpful?
Gary Patterson
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