[duxuser] Re: How can I get Duxbury working again? have an error.
- From: "Pat Seed" <patatips@xxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 31 Oct 2011 13:35:59 -0400
Hi David, Richard and All,
We have the Btec100 working again. I had not added any new users. However,
for some reason or other, Duxbury and windows were not listing the output to
the same com port. They were listed the same, and everything was working
fine. How the com ports came to be different, I have no idea.
Now, all is well. Thanks everyone!
All the Very Best,
Pat
----- Original Message -----
From: "David Holladay" <david@xxxxxxxxxx>
To: <duxuser@xxxxxxxxxxxxx>
Cc: <support@xxxxxxxxxx>
Sent: Friday, October 28, 2011 4:54 PM
Subject: [duxuser] Re: How can I get Duxbury working again? have an error.
Pat:
my best guess is something is wrong with your Embosser configurations.
Please use DBT to go to the Global embosser setups.
Review the configurations you want, write down anything you need to
remember.
Then delete all of your embosser configurations, and then put in just the
configuration(s) you really need.
The problem is happening at a sport where DBT is trying to write back
embosser configurations. Something is
interfering. Do you have a new user account on your computer? What has
changed lately?
From here I really cannot tell what is the problem, but what I am
suggesting has a strong chance of helping.
If this does not work, contact Don (support@xxxxxxxxxx)
-- David H
Duxbury Systems
At 04:45 PM 10/28/2011, you wrote:
Hi Everyone,
I use Windows XP with Duxbury and the Brailletec 100. Everything was
working fine until I started coming up with this error, and now cannot get
anything to Braille out.
After I have translated my file, (usually a Word file), I press the usual
(control E, and enter) to emboss and I am not getting this error.
I did re-install Duxbury, but doing that did not fix the problem.
Here is the message I get on the screen, I use JAWS, by the way.
The message says:
error embossing failed due to an error at line 1146 of file dxemb_job c:
The system could not find the file specified.
And then there is a very long number:
2/0x00000002
Can anyone shed some light on this, and tell me what I can do to fix it.
Thanks in advance.
All the Very Best,
Pat
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