Hi Tewai, Just to clear up something from your original message. There are two settings that can be Generic. One is the Generic embosser model in Duxbury itself. The second is that you are using the Generic/Text only printer driver in your Windows Devices and Printers setup. If you are using the Generic printer driver, you will need to make changes in the embosser setup as the commands from Duxbury to change form and layout cannot be sent through the Generic driver. The settings in the embosser must be manually changed to match those in Duxbury. If this is the case, it would be better to install the Index driver rather than change the configuration of the embosser - then Duxbury will change the embosser to match the settings you select in Duxbury. If you do not have the 64bit installer for Index embossers, let me know and I will send it to you. Regards, Nigel Herring Pentronics 27 Birkdale Circuit Glenmore Park NSW 2745 Tel. +61 2 4735 7355 Email. service@xxxxxxxxxxxxxxxxx Web. www.pentronics.com.au <http://www.pentronics.com.au/> _____ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Tewai Halatau Sent: Monday, 4 June 2012 12:29 AM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Everest_D V3 Setup Yes I had selected ROM 10.24 or older, that is the current setup for the Everest in Global settings. What about updating the firmware? On the website there are drivers for 64-bit computers; I have installed that. Is that right? There is also an Add Printer Wizard on the website. I think that is for installing the embosser when using WinBraille however. Should I have used that wizard to install the embosser, instead of adding the Everest as a generic text only device? Tewai From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 4 June 2012 1:04 a.m. To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Everest_D V3 Setup In theory, you should not have to do anything to the settings of the embosser itself. In DBT's Global: Embosser Setup, select your Everest and the click on Modify. Navigate to the Device Setting Tab, and check that the "Embosser Version" is set to "Version 4 (ROM 10.24 or older)" . George. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] <mailto:%5bmailto:duxuser-bounce@xxxxxxxxxxxxx%5d> On Behalf Of Tewai Halatau Sent: 03 June 2012 11:30 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Everest_D V3 Setup Thank you, George, for replying. Yes I selected my Everest-D in global settings and started with the defaults of 30 cpp, 27 lpp, 0 margin, and 0 binding margin. Page one looked good, but 2 lines would print on the second side, and then subsequent pages were all wrong - text starts in the middle of the line and runs over filling first half of the next line, then next portion starts on the second half of the next line, so it's a kind of staggered effect. I tried changing the lines per page in the document settings, and also experimented with the top margin, but still no better results. I also tried to set the embosser to factory settings by holding the Group button while powering on, but after the beep sounded and I released the Group button, the message just said "this key has no function", so I am not sure that any reset happened. Should I update the firmware from 10.21? Looking forward to any assistance. Thank you all. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] <mailto:%5bmailto:duxuser-bounce@xxxxxxxxxxxxx%5d> On Behalf Of George Bell Sent: 3 June 2012 5:29 a.m. To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Everest_D V3 Setup Look in DBT's Global menu: Embosser Setup. Make sure your Everest is selected, then go down to the Desired Braille Document Formatting section and select A4 Form size there. It will set up some defaults, so try those to begin with, and you can tweak things if they are not correct later. Make sure you also have the Everest selected in your Document: Embosser Setup if you are editing an existing file. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] <mailto:%5bmailto:duxuser-bounce@xxxxxxxxxxxxx%5d> On Behalf Of Tewai Halatau Sent: 02 June 2012 12:36 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Everest_D V3 Setup Hello List Members, Sorry to ask a basic newby question, but I cannot work it out and cannot find the answer anywhere. I am running: Windows 7 64-bit DBT 11.1 SR4 Everest-D V3 10.21 firmware as a generic text only device I want to emboss on A4 portrait paper. What are the settings for characters per line, lines per page, top margin and binding margin? Thank you in advance for any assistance. Tewai Halatau