[dokuwiki] Re: Dokuwiki in IE8
- From: Anika Henke <anika@xxxxxxxxxxxxxxx>
- To: dokuwiki@xxxxxxxxxxxxx
- Date: Fri, 01 May 2009 20:28:19 +0100
Hi James,
James Lin wrote:
that's discouraging people to ask questions
It shouldn't discourage people to ask questions, it should encourage
people to search for an answer before asking questions.
it makes people nervous about asking questions
I doubt that many people think that way.
Not all people are good researchers like you, and not everyone has a lot of
time to do research
I would hardly call typing "dokuwiki ie8" into google "being a good
researcher". And it certainly doesn't need "a lot of time" either.
I agree that proper researching for a difficult subject can take much
more time. And even if the answer is out there, it often makes more
sense to ask someone before wasting too much time. (For me that limit is
at least 10 minutes.)
I agree that mailing list is very busy, but if an stupid question gets
answered, might saves someone a lot of time.
I never said the question was dumb or stupid. (Because it wasn't.)
That's not the point at all.
Amount of time for someone one person to do a simple research: about 2
minutes.
Amount of time for 500 mailing list readers (DokuWiki has probably much,
much more) to read just the first message: 500 x 1 minutes.
The amount of time invested is the same for the person asking that
question (because writing the email will take about 2 minutes as well).
And in the case of the search he doesn't even need to *wait* for the answer.
I strongly believe in helping people to help themselves instead of
presenting each answer on a silver tablet. That would not just be bad
for us, but also bad for them. Mistakes are important. Without them we
could never learn. But that also means that it's important to tell
someone when he made a mistake. Otherwise he will never be able to
learn. And for me, not helping someone to improve is doing him a
*disservice* and causing much more damage.
It is true that I sometimes seem to lack the diplomatic sensitiveness. I
am not sorry for having said anything. I am sorry if my words came
across as tactless. But then, in order to learn from my mistakes, you
could tell me how I should have worded it. (Telling me to not say
anything at all is *not* an option.)
Anika
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