Hi George! yes it is a Vista 64. But it is running the jaws 10 64 US version, or it orth to do. I have not installed jaws myself. It have worked perfectly since august last year. Do to change of net connettion i installed the AVAST anti virus last week. and the trouble started all over again. When we installed it at first we needed to do a 3 part installation from the FS homepage. Everytime i plug a external keyboard to it, bang it is back to demo state. Just like a woman, very senceable! Now it does not react to anything. Says that it has been succesfully registred but on restart it is back again to demo. any suggestions? Dennis _____ Fra: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] På vegne af George Bell Sendt: 26. marts 2010 16:49 Til: ddots-l@xxxxxxxxxxxxx Emne: [ddots-l] Re: SV: Re: Jaws question Hi Dennis, Perhaps a silly question, but do you in fact have the 64 bit version installed? I have seen this happen with 32 bit versions on 64 bit operating systems. George. From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of Dennis Madsen Sent: 26 March 2010 14:50 To: ddots-l@xxxxxxxxxxxxx Subject: [ddots-l] SV: Re: Jaws question Hi Dave! Thank you! Take care! Dennis _____ Fra: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] På vegne af Dave Carlson Sendt: 26. marts 2010 15:41 Til: ddots-l@xxxxxxxxxxxxx Emne: [ddots-l] Re: Jaws question Upgrading to JAWS 10.0.1178 will not require a reinstall of CakeTalking. Only if you go to JAWS 11, will you need to do a reinstall. Dave ----- Original Message ----- From: Dennis Madsen <mailto:dennis.madsen@xxxxxxxxxxxx> To: Dot listen <mailto:ddots-l@xxxxxxxxxxxxx> Sent: Friday, March 26, 2010 07:23 Subject: [ddots-l] Jaws question Hi all! I am facing some problems with my jaws 10,0.1154 can i opdate it to 10.0.1178 with out reinstalling cake talking? My problem is that it drops my licens on my Vista 64 bit computer. Have heard that the problem is solved in that version. Any experiences! take care Dennis